Cancellations, Returns & Damaged Goods
 
 
Cancellations/Returns
 
Damaged Goods
 
 
Cancellations/Returns
Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on our website and claim a full refund of the price paid for the goods. 
 
To cancel your order you must notify us in writing via email at efestivalscamping@funkyleisure.co.uk or post within seven [7] working days following the day of delivery.  We will confirm your cancellation and send you a returns number and instructions via email - the goods must then be returned in an unused and re-saleable condition i.e. unopened with any seals and shrink wrap intact within ten [10] days of our confirmation email.  You are responsible for the cost of safe carriage back to us - unfortunately, original delivery charges cannot be refunded.
   
Damaged Goods
If your goods are damaged when you receive them you must notify us in writing via email at efestivalscamping@funkyleisure.co.uk or post within five [5] working days following the day of delivery.  We will then send you an email with a returns number and details of how to return the damaged item for replacement or refund.